Terms & Conditions

Included: Costa Rica Retreat @ Ser La Luz private retreat center located in San Francisco De Grecia in Alajuela, Costa Rica. Stunning mountain views and close to the world renowned beaches, beautiful hiking trails and amazing tourist destinations.

WHAT’S INCLUDED

Your retreat page lists exactly what is included in this package that you are purchasing.

WHAT’S NOT INCLUDED

*We are not responsible for your round trip flight from your home to Costa Rica.
*All tips for the drivers, guides and staff at Costa Rica Retreat
*Alcoholic beverages, non-included drinks, souvenir shopping and laundry services are NOT included
*Also not included are: items of a personal nature such as, gifts, international calls, excess baggage, medical costs, the costs of hospitalization and evacuation from remote areas, travel insurance and additional expenses arising from the delay or extension of a trip due to weather, political disputes, sickness, failure of transportation or other causes beyond our control.
*Gratuity for any additional massage services is not included
Other non-included items would be: any other services, healing sessions and tours not included in our package.

PAYMENT

Payment must be in full a minimum of 1 (one) week before the date of the trip. We provide easy online payments, a payment plan and we do send out reminders for you.

Cancellation and Refunds

If cancellation occurs 60 or more days before retreat date there will be no loss of payments. Any cancellation between 30-59 days will result in a loss of 50% of any monies paid. Any cancellation 29 days or less from retreat date will result in any monies paid being put towards a future retreat no more than 1 (one) year from cancellation.

Costa Rica Retreat reserves the right to cancel the trip for any reason (acts of God, war, strikes, etc) which may impede trip operations and in doing so any monies paid will be fully refunded to you. Trip cancellation insurance is strongly recommend if there is a possibility that you might have to cancel your trip. All cancellations must be made to MICHAEL CARBONE in writing and any refund requests must be made in writing to MICHAEL CARBONE As soon as possible. You can go to your account and request a refund. The refund of all payments as described above shall release Ser La Luz, LLC aka Costa Rica Retreat from any further liability.

Ser La Luz, LLC must make substantial payments to suppliers (including providers of land travel) far in advance of the scheduled date on which we embark. If a trip is cancelled due to forces beyond our control (acts of God, war, labor strikes, earthquake, flooding, etc.) Ser La Luz, LLC will use its best efforts to recover advance payments as promptly as possible and will refund to you the amount recovered, if any. However, Ser La Luz, LLC does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceeding in foreign lands. This policy applies to a trip cancellation by client choice following any necessary increase in trip costs.